Privacy Policy

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

We may collect the following types of personal information:

• Name and email address
• Billing and payment information (processed securely by third-party payment providers such as Stripe; we do not store card details)
• IP address, device information, browser type, and usage data
• Any information you voluntarily provide when contacting us or using our services

2. How We Use Your Information

We use your information to:

• Process payments and deliver products or services
• Communicate with you regarding your purchase or account
• Provide customer support
• Improve our website and services
• Prevent fraud, chargebacks, and unauthorized transactions
• Comply with legal and regulatory obligations

3. Payment Processing

All payments are processed securely through Stripe. We do not store or have access to your full payment card details. Stripe may collect and process your data in accordance with their own Privacy Policy.

4. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce our agreements

5. Data Sharing

We do not sell or rent your personal data.

We may share your data only with:

• Trusted service providers (such as payment processors and email services)
• Legal authorities if required by law or to protect our rights

6. Cookies and Tracking

We may use cookies or similar technologies to enhance user experience, analyze traffic, and improve our services. You can control cookie preferences through your browser settings.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent where processing is based on consent

To exercise your rights, please contact us using the information below.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no system can be guaranteed to be 100% secure.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

10. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: [nivexshopp@gmail.com]
Business Name: [Nivex]